Refunds and returns of goods

In the event of contract cancellation, the consumer has the right to a refund or to exchange for another product. The refund will be made to the consumer within 14 days after the goods are returned to the specified address for form reception. The merchant reserves the right to refuse the consumer’s request if it is determined that the goods are not in proper condition due to the consumer’s inadequate or improper handling or damage. The refund will be made to the consumer after the goods are returned to the specified address for form reception in their complete original packaging, undamaged and without visible signs of use. The refund will be made to the consumer’s bank account specified in the form. The costs of returning the goods are borne by the buyer. The information provided by the consumer in this form is used exclusively for recording changes in goods turnover, and CSM 2017 LLC will not use it for other purposes.